Terms of Use

GENERAL

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms of Use for access or usage of https://www.arpflow.ai/.

The domain name https://www.arpflow.ai/ (“Website”), including its online services (such as software made available on the Website) and all information, articles, news, blogs, text, graphics, images and information obtained from service providers and any other material contained on the Website, is owned and operated by AlphaStar Technologies Private Limited (CIN: U72900DL2021PTC389698), a private limited company incorporated under the Companies Act, 2013, having its registered office at Plot No. 27, 3rd Floor, Community Centre, Naraina Vihar, Phase-I, Delhi, South West Delhi, India, 110028 (“Company” / “ARPFlow”), where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.

For the purpose of these Terms of Use (“Terms”), wherever the context so requires:

• ‘You’ / ‘User’ shall mean any legal person or entity accessing or using this Website or services provided or registering on this Website, who is competent to enter into binding contracts as per the Indian Contract Act, 1872.

• ‘We’, ‘Us’, ‘Our’ shall mean the Website and/or the Company, as the context requires.

• ‘Party’ / ‘Parties’ shall respectively refer to the User and the Company individually and collectively, as the context requires.

The headings of each section in these Terms are only for organizational purposes and shall not be used by either Party to interpret the provisions herein. Headings have no legal or contractual value.

Your use of the Website is solely governed by these Terms as well as the Privacy Policy (“Policy”), available on the Website, and any modifications or amendments made thereto by the Company from time to time at its sole discretion. Visiting the home page of the Website and/or using any of the services provided on the Website shall be deemed to signify your unequivocal acceptance of these Terms and the Policy, and you expressly agree to be bound by the same. You expressly agree and acknowledge that the Terms and Policy are co-terminus, and that expiry/termination of either one will lead to the termination of the other, save as provided in Clause 4 herein.

You unequivocally agree that these Terms and the Policy constitute a legally binding agreement between you and the Company, and that you shall be subject to the rules, guidelines, policies, terms and conditions applicable to any service provided by the Website, deemed incorporated into these Terms. No signature or express act is required to make these Terms and the Policy binding; your act of visiting any part of the Website constitutes full and final acceptance.

The Company reserves the sole and exclusive right to amend or modify these Terms without prior permission or intimation to the User, and any such amendments or modifications shall come into effect immediately. You have a duty to periodically check the Terms and stay updated. If you continue to use the Website following such changes, you will be deemed to have consented to them. So long as you comply with these Terms, you are granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter and use the Website.

WHO WE ARE

ARPFlow – AI-powered AR & AP reconciliation and deduction management.
Founded in 2021, ARPFlow is a B2B SaaS platform that provides technology solutions to automate Accounts Receivable/Payable reconciliation, partner risk management, and deduction/dispute workflows for brands and enterprises. The platform ingests financial documents and data from mail, portals and drives; classifies and extracts relevant fields; reconciles ledgers; surfaces exceptions; and helps finance teams resolve disputes with audit trails and dashboards. ARPFlow integrates with ERPs and collaboration tools to streamline workflows and accelerate cash application and closure.

ELIGIBILITY

You represent and warrant that you are competent and eligible to enter into legally binding agreements and that you have the requisite authority to bind yourself to these Terms, as determined under the Indian Contract Act, 1872. You may not use the Website if you are not competent to contract under the Indian Contract Act, 1872, or are disqualified from doing so by any applicable law, rule or regulation in force.

TERM

These Terms form a valid and binding contract between the Parties and remain in full force and effect until:

1. You continue to access and use the Website; or

2. Any transaction between the Parties (if applicable) concludes to the satisfaction of both Parties.

You agree and acknowledge that https://www.arpflow.ai/ does not control any offline transactions between Parties. Any contract for sale or provision of services via the Website will be a strictly bipartite contract between you and the Company through https://www.arpflow.ai/.

TERMINATION

The Company reserves the right, at its sole discretion, to unilaterally terminate your access to the services offered on the Website, or any portion thereof, at any time, without notice or cause. You shall continue to be bound by these Terms, and you shall not have the right to terminate these Terms till their expiry as described in Section 3 above.

FACILITIES / SERVICES TO BE RENDERED BY THE COMPANY

As a trusted technology platform, ARPFlow offers services in compliance with applicable laws and industry best practices, including:

• Document & Data Ingestion: Secure ingestion from email, portals and cloud storage; de-duplication and normalization.

• Classification & Extraction: AI-based detection of document types (e.g., remittances, debit/credit notes, GRNs) and field-level parsing.

• Reconciliation Engine: Automated AR/AP reconciliation (1:1, 1:n, n:m), tolerance/variance handling, and exception surfacing.

• Deduction & Dispute Management: Deduction typing, root-cause tagging, supporting-docs retrieval, and dispute workflow orchestration.

• Dashboards & Reporting: Real-time KPIs, audit trails, exports, and configurable management views.

• Integrations: Connectors to ERPs/accounting systems and collaboration tools for streamlined operations.

Data Handling: ARPFlow endeavors not to store unnecessary sensitive customer information. Where data sharing with third parties (e.g., service providers or integration partners) is necessary for providing the services, it is done under appropriate confidentiality and security protections.

It is expressly agreed that any information shared by the User with the Company shall be governed by the Privacy Policy.

TERMS, CONDITIONS AND DUTIES OF THE USER

• You must provide true, accurate and complete information on the Website. If any details are found to be false, the Company may reject registration and/or debar use of services without prior intimation.

• You must comply with all notices or instructions issued by the Company from time to time to enable use of the services.

• You shall indemnify and hold the Company harmless for any loss or damage arising out of your non-compliance with applicable laws or these Terms.

• You shall protect and promote the interests of the Company and ensure there is no damage to third parties due to your acts/omissions.

• You shall not cut, copy, distribute, modify, recreate, reverse engineer, disseminate, post, publish, create derivative works from, transfer, or sell any information or software obtained from the Website, except with prior written permission of the Company.

• You are responsible for maintaining confidentiality of your account and password, and for restricting access to your systems.

You further undertake not to:

• Interfere with or disrupt access to the Website/services or associated networks.

• Publish/post information that is harmful, defamatory, obscene, unlawful, or otherwise prohibited by applicable law.

• Infringe intellectual property rights of others.

• Upload/distribute files containing viruses or malicious code.

• Probe/scan/test the vulnerability of the Website or breach security/authentication measures.

• Disrupt or harm the Website, resources, accounts, servers or networks connected thereto.

• Use the Website for unlawful purposes or to solicit illegal activity.

• Violate any applicable laws, rules or regulations.

• Publish/post false, inaccurate or misleading information.

• Commit any act that causes the Company to lose (in whole or part) services from its ISPs or other suppliers.

You expressly authorize the Company to disclose information relating to you to law enforcement or other government officials as the Company may, in its sole discretion, deem necessary in connection with the investigation/resolution of possible crimes or pursuant to lawful orders.

TERMS, CONDITIONS, AND DUTIES OF THE COMPANY

• The Company shall list its services on the Website in accordance with applicable policies.

• The Company shall be legally authorized to display services listed on the Website and have necessary licenses/permits where required.

• The Company shall not mislead the description of any service and will describe actual terms and conditions.

• The Company grants you a limited license to access and make personal use of this Website, but not to download (other than page caching) or modify it or any portion of it, except with express written consent of the Company and/or its affiliates.

SUSPENSION OF USER ACCESS AND ACTIVITY

Notwithstanding other legal remedies available to it, the Company may, in its sole discretion, limit your access and/or activity by removing access credentials temporarily or indefinitely, suspend/terminate your membership, and/or refuse access to the Website, without notice or cause, if:

• You are in breach of these Terms or the Policy;

• You have provided wrong, inaccurate, incomplete or incorrect information;

• Your actions may cause harm, damage or loss to other Users or to the Website/Company;

• You copy or duplicate in any manner any content or information available on the Website.

INDEMNITY & LIMITATION OF LIABILITY

You agree to defend, indemnify and hold harmless the Website and the Company, its directors, affiliate users, employees, officers, agents and their successors and assigns against any and all claims, liabilities, damages, losses, costs and expenses (including attorneys’ fees) arising out of your actions/inactions, breach of obligations, violation of laws or third-party rights.

In no event shall the Company/Website be liable to compensate you or any third party for any special, incidental, indirect, consequential or punitive damages (including loss of use, data or profits), whether foreseeable or not, and whether advised of the possibility or not, based on any theory of liability.

The limitations and exclusions apply to the maximum extent permitted by applicable law. If any statute, rule, regulation or amendment coming into force would result in the Company incurring any form of liability whatsoever, these Terms and the Policy shall stand terminated one (1) day before such law comes into effect. This clause survives termination/expiry.

INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed in writing, nothing herein gives you rights to use any of the Website’s trade names, trademarks, service marks, logos, domain names, content, reports, images, videos and other distinctive brand features, save as permitted in these Terms. All such assets are the property of the Company.

You may not use any intellectual property displayed on the Website in a manner likely to cause confusion among users, or that disparages or discredits the Company/Website. Any reproduction or infringement may result in legal action. This clause survives termination/expiry.

DISCLAIMER OF WARRANTIES AND LIABILITIES

Except as expressly stated on the Website, all services are offered on an “as is” basis without any warranty, express or implied. Information accessed through the Website is presented in summary form and is not exhaustive. The Company makes no warranties as to accuracy or completeness, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Company does not guarantee that functions/services on the Website will be uninterrupted or error-free, or that the Website/servers are free of viruses or other harmful components, and you accept associated risks. This clause survives termination/expiry.

SUBMISSIONS

Any comments, feedback, ideas, suggestions or other content contributed by you will be deemed to include a royalty-free, perpetual, irrevocable, non-exclusive license for the Company to use, reproduce, distribute, create derivative works, display, and act on such content worldwide without additional approval or consideration. You warrant you own/control all rights to such content and that its use by the Company does not infringe third-party rights. You agree to indemnify the Company for any claims arising therefrom. The Company may defend itself and recover costs from you.

DISPUTE RESOLUTION AND JURISDICTION

Any disputes/claims/refunds/compensation arising from these Terms shall be resolved through a two-step Alternate Dispute Resolution (ADR) mechanism:

1. Mediation: The Parties shall attempt amicable resolution within thirty (30) days of written notice of dispute.

2. Arbitration: If unresolved, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by the Company. The award shall be final and binding. Each Party shall bear its own costs, subject to the arbitrator’s discretion. The seat of arbitration is New Delhi, India and the proceedings shall be in English.

These Terms are governed by the laws of India, and the competent courts at New Delhi shall have exclusive jurisdiction.

NOTICES

Any communication relating to a dispute or grievance may be sent to the registered office of the Company by Registered Post Acknowledgement Due / Speed Post Acknowledgement Due (RPAD / SPAD).

MISCELLANEOUS PROVISIONS

• Entire Agreement: These Terms, read with the Privacy Policy, form the complete and final contract between you and the Company and supersede all prior communications/agreements.

• Waiver: Failure of either Party to enforce any provision shall not affect its right to enforce the same later. No waiver of any breach shall be deemed a waiver of any other breach.

• Severability: If any provision of these Terms is held invalid/illegal/unenforceable, the remaining provisions shall remain in force. The Terms shall be reformed to the minimum extent necessary to cure such invalidity while preserving the Parties’ original intentions.